SANITATION REQUIREMENTS

GUEST INFORMATION

Based on the new sanitation circumstances which have arisen due to the corona virus, we have created are own list of regulations in accordance with the Greek Health authorities as a precautionary defense to best inform and protect our guests.

• The new check-out time is at 11:00 hours while you will be able to check-in any time after 15:00 hours. This is done to ensure the proper cleanliness and the natural ventilation of each room.
• We provide our staff with the necessary PPE (personal protective equipment).
• Disinfectant dispensers throughout hotel public areas
• All staff is certified for all sanitation requirements of Covid-19.
• The maids are equipped with all necessary personal protection as well as all the essential sanitizing cleansers and cleaning methods.
• Disinfection of surfaces and high-volume touch points (doors, handles, buttons, handrails) on a regular basis
• Cleaning service is available only upon customer’s request and within the daily scheduled cleaning hours. During room cleaning, guests are required to not be present in the suite nor on the balconies.
• While being cleaned, the windows and balcony doors must be continually open to allow for air flow.
• It is important for each guest to know that there is no centralized heating or cooling system and each room has a separate professional sanitized air-conditioning unit, which keeps the air isolated from all other suites and hotel areas.
• Also, the breakfast is a-la-carte or to serve it in your room to avoid overcrowding in the restaurant area.
• Food safety and hygiene according to HACCP kitchen protocol
• The pool area only allows 10 guests at a time which coincides with the number of poolside sunbeds.
• The reception is continuously cleaned, sanitized and aired. Guest aren’t allowed to congregate in the reception area. Only the necessary quick transactions are allowed.
• The communication between guest and the receptionist is done expediently and the required two-meter social distance must be followed.
• For any piece of information required, it is recommended that guests call the reception to avoid actual face to face communication if possible.
• If face to face communication is required, then it must be done quickly and there may not be more than 2 people simultaneously in the reception and a 2-meter distance is required.
• It is important for all guest to know that if he or she has symptoms or isn’t feeling well, the staff must be informed. Apart from the recent corona virus, there are other contagious sicknesses that the staff must be made aware of to prevent the spreading of whatever the sickness may be, for example gastroenteritis.
• Pre-booking required at the gym and the spa area to ensure adequate space

The new health threat from the corona virus may lead to more or less requirements causing new rules and regulations or less rules and regulations. As a hotel establishment we are always at the forefront of any new measures required by the Greek authorities; therefore, each guest is protected in the best possible way.